Frequently Asked Questions
Answers to common questions about ordering, payment and shipping from Buarada Co., Ltd. in Thailand.
Can't find your answer? Contact us and we will be happy to help.
Ordering
Do you sell to retail customers or only wholesale?
Both. We welcome individual customers, small shops, retailers, wholesalers and importers. You can order directly from our online shop or request a quotation for larger quantities.
What is the minimum order quantity (MOQ)?
The minimum order varies by product. We confirm the exact minimum quantity in your quotation.
Can I mix different products and brands in one order?
Yes. You can combine different products and brands from our store in a single order and shipment.
How do I request a quotation?
Send us your request through our contact page, by email or WhatsApp. Please include:
- Product names (or links from our shop)
- Quantity for each product
- Destination country
- Your preferred shipping method, if you have one
We send quotations within 1–2 days.
Payment
Which payment methods do you accept?
We accept international bank transfer (T/T) and PayPal. An additional fee applies to PayPal payments.
When do I need to pay?
Full payment is required before shipment. We start preparing your order once payment is received.
Shipping & Delivery
Which countries do you ship to?
We ship worldwide from Thailand, including Europe, the United Kingdom, the USA, Canada, Australia and New Zealand. We have shipped to customers in more than 20 countries.
Which shipping methods do you use?
- FedEx international express
- Thailand Post
- Sea freight for larger orders
- Delivery to your own shipping company or freight forwarder in Thailand
How long does delivery take?
Order preparation takes 4–7 days after payment. Delivery time then depends on your destination country and the shipping method you choose. Contact us for an estimate for your country.
Will I receive a tracking number?
Yes. We send a tracking number for every order once it has been shipped.
Who pays import duties and customs fees?
The buyer is responsible for import duties, taxes and customs fees in the destination country. We recommend checking your country's import rules for the products you plan to order before placing your order.
About Buarada
Who is Buarada?
Buarada Co., Ltd. is a registered company in Bangkok, Thailand, established in 2018. We supply authentic Thai products to retail and wholesale customers around the world.
Where do your products come from?
All our products are made in Thailand. We source them from established Thai brands and local community enterprises.
Can you provide product information or documents?
Yes. We can share available product information such as ingredient lists, pack sizes and Thai FDA registration details where applicable. Please tell us which products you are interested in.
How can I contact you?
Email: contact@buaradaofficial.com
WhatsApp: +66 61 829 2894
Tell us the products, quantities and destination country, and we will reply within 1–2 days.
Contact Us